Home  »  Helzberg Diamonds

Helzberg Diamonds

Rating:
16 complaints

Helzberg Diamonds Icon

Helzberg Diamonds social reviews and reports. Join community by posting your own comments or complaints.

Helzberg Diamonds Company is engaged in diamonds jewelry retail since 1915. Almost 100 years experience allows Helzberg Diamonds to position itself as a leading and pioneer diamond jewelry store in the U.S. Assortment of Helzberg Diamonds shop includes refined and luxury rings, necklaces, earrings, colored gems and jewelry for various cases like wedding, anniversary, engagement, journey and exclusive collections. Helzberg Diamonds Company is famous for its high demands to diamonds quality and for unexceptionable customer service both in online store and in 234 locations around the U.S. Helzberg Company Diamonds hires trained gemologists and diamontologists for delivering its customers maximal comfort and satisfaction from purchase. And in store, customers are often offered special diamond viewing rooms that provide complete privacy. Please try to contact Helzberg Diamonds Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Helzberg Diamonds Complaints & Reviews

Helzberg Diamonds Reviews

Anonymous
Helzberg Diamonds - Jeweler can't get ring right
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

Had bought bridal set wrap and two side matching rings They sell the set but can't get them squared up side dimonds don't line up one side has a gap other doesn't...

#316405
May 03, 2012
35

Wyno
Bad Products made by Helzberg Diamonds
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I have had my wedding ring and band for 6 years and i have had to have it redone every 2 years. I even lost one of the diamonds and because i hadn't been there in 6 months to have...

#309640
Apr 03, 2012
218

CONTRERA...
Helzberg Diamonds - NECKLACE
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

This is really not a complaint but im wanting to buy a "14k" necklace from helzbergs but the thing is do yall recommend me to buy it there? i mean im afraid to buy it and then the ...

#308258
Mar 28, 2012
185

Sharvey
Helzberg Diamonds
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I bought my husbands wedding ring from Helzberg. I purchased it and I noticed at the bottom of the sales receipt there was NO TOTAL! I asked the woman who rang me up what the total...

#290809
Jan 21, 2012
661

Wallyb0r...
Helzberg Diamonds - Horrible company. even worse service
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I ordered a few hundred dollars worth of items in Tuesday the 20th of december. The reason I bought from them is because it was guaranteed by friday the 23 so I would have it in ti...

#283607
Dec 23, 2011
485

DRUMRUNN...
Helzberg Diamonds - "RADIANT STAR" Diamond is a JOKE
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I purchased a 1ct. "Radiant Star" ring from them for $5700.00 ish, was specious about the 145 facets so I took it to a professional, he said that for that price you should be getti...

#282413
Dec 18, 2011
1163

Anonymous
Helzberg Diamonds - Helzberg....their gold..is it "gold"
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I was reading the GIA.IGI site recently and it told of how many jewelers are using "substandard gold" and calling it 14k or 18k .All I know is I have 2 rings from Helzb...

#275130
Nov 15, 2011
784

Omar888
Helzberg Diamonds - Helzberg Jewelers at Columbia Mall excellent Customer Service.
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

This is not a Complaint, but accolades to the Management and Staff of the Helzberg Jewelers at the Columbia Mall located in Columbia Maryland. I was looking for a setting for the ...

#274741
Nov 13, 2011
614

Kaelynel...
Helzberg Diamonds - Helzberg and HSBC discriminating against my blind husband
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

My husband is blind and got taken advantage of with a gimmikc by Helzberg and HSBC. The 0% interst for 12 months...They then charged us for the whole year of back interest the day ...

#269755
Oct 21, 2011
736

Anonymous
Helzberg Diamonds - Helzberg messed up my wedding ring.
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I got my engagement ring on feb.2011 from Helzberg it was beautiful and flawless, perfect customer service. Order the wedding band because it was out of stock. It came in and it st...

#269525
Oct 20, 2011
707

Anonymous
Helzberg Diamonds - Black spot in my diamond
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I too got a bad diamond after sending my ring in for repairs. I had my ring for a couple months and the diamond was beautiful, UNTIL i sent it in to be sized. after getting my ring...

#262470
Sep 16, 2011
1211

Djohn11s
Helzberg Diamonds - 1 year free interest a sham
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

Helzberg offered me a Year without interested on 4/20/2010 (I have the receipt still and sent them a copy)I paid the last of my bill on 4/17/2011, and they still charged me for the...

#249143
Jul 15, 2011
689

Karen.mc...
Helzberg Diamonds - Helzberg Diamond changed diamond when I sent it for repair.
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I sent one of my diamond earnings to be repaired at the new Helzberg Diamond store in the Temecula Promenade Mall, California (8/10). When I took the repaired earring home and comp...

#192204
Aug 03, 2010
1489

Imp
Helzberg Diamonds - Helzberg sent my diamond to wrong address
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I ordered earrings from Helzberg online. They shipped them to an address in a different state. It was proven by UPS tracking. They claimed they would replace them, but now, they ...

#182476
May 18, 2010
615

Candytuf...
Helzberg Diamonds - Fradulent charges were put on my credit card from Helzberg Diamond
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

Less than a star!On, January 7, 2010 I went to pick up a package from UPS as it required my signature. When I opened the package, I realized that I had received a “diamond ...

#168520
Jan 21, 2010
2078

Pines301
Helzberg Diamonds - Sent ring to be fixed came back w/ bad diamond
5.0 1825 Swift North Kansas CityMissouri 64116 1-800-606-2796, 1-800-767-8038 http://www.helzberg.com/category/customer+service/contact+us.do

I took my diamond wedding ring in to Helzberg with a loose diamond. They sent it off to one of their jewelers to be fixed. When it came back to their store the diamond had a notice...

#166753
Jan 06, 2010
2834
Reviews 1-16 of 16

Related Information

Luxury / Jewelry
Probably it will be difficult to find a woman absolutely indifferent to jewelry. From the immemorial time women decorated themselves, applying improvised materials in a raw, primitive kind - bones, stones, skin and teeth of animals, plants, cockleshells etc. With the lapse of time the list of materials for making ornaments extended, manufacturing techniques of ornaments became complicated, appeared certain technicians, styles and schools. The first push to jewelry development was given by discovery of gold - it became at once favorite material for jewelry manufacturing because of the durability, beauty and simplicity of processing. Approximately during the same time the modern majority of minerals and the stones began to be applied. They were used widely not only in sphere of jewelry, but also in dressing, the weapon, house utensils and tableware.

Featured Complaints