Helzberg Diamonds Ring Repair Reviews

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Purchased loose diamond from Helzberg for existing high end ring, we also paid for them to set diamond in our ring. Within months the diamond fell out, took the ring back to the store only to be told there was nothing they could do about it. Store manager suggested we speak with store director, left several messages, unfortunately he never returned our calls. We attempted to dispute the charges with Capital One, later found out owner of...
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I didn't like
  • No accountability
  • Jewelry repair poor quality
  • Customer experience