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My fiancé and I walked into the store and we were ignored, we were wearing jeans and t-shirts. We are also in our 20's we found a person to help us finally and asked them for a ring under 2k

The lady laughed in our faces and said they don't have anything that cheap we weren't looking for dimoAnds but another gemstone.

I've never been so insulted in my life.

I'm. Pissed!

I may not have a ton of money but some of my relatives do. You can bet when I tell them how I was treated they won't be going here anymore.

Reason of review: Poor customer service.

Location: Lexington, Kentucky

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Guest

Wow!!! I'm so sorry to hear that...I love Helzberg, but I will no longer shop there if that's the way they treat others; so unacceptable.

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