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Helzberg Diamonds - Scamed
In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to layoffs and she was out of work for a period. I didnt wanna sell her ring, but shes very modest and practical....
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Company wrote 0 private or public responses to the review from Sep 27, 2017.
Anonymous
Anonymous

It looks like the diamond are tiny, diamonds under a carat do not carry value. Sapphire is also inexpensive, 14k gold, not much there. Overall you bought the look and craftsma...

Anonymous
Saul

What should be illegal is the purchase of diamonds by uninformed individuals. That would prevent the scenario you have described. Who pays 10x the actual value for things like...

1.6
#1107188
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Helzberg Diamonds - Lies they tell to get your business
Helzberg Diamonds - Lies they tell to get your business
I thought because it has a long history of being a family business that is all over different states it would be a great place to do business. The information I was told was very dishonest. I could buy any ring and at any time trade it in for 100% value of the purchase...
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Company wrote 0 private or public responses to the review from Nov 02.
#1393063
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I've stopped at Halzberg for over twenty years. I've had a few issues but nothing like this one. Seventeen years after i buy a ring that was a two toned ring yellow gold band, white gold on top of the ring. They replaced a diamond two times and sized and repaired this...
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Company wrote 0 private or public responses to the review from Aug 04.
#1321478
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I had a negative experience with Helzberg Diamonds on June 8 2018 . I purchase a @MovadoBold watch for $920.After I got home I seen that the watch gold polish was peeling or was chiped One of their reps and Managers attempted to help me and sent me to another location...
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Company wrote 0 private or public responses to the review from Jun 29.
1.0
#1291894
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Helzberg Diamonds - Rude seevice

I went into the quakerbridge location a few days ago and a shirt heavy set women that had dark eyeliner in was very rude
Company wrote 0 private or public responses to the review from Aug 25.
1.0
Details
Customer service
#1338317
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Helzberg strongly recommends you bring your diamond rings back to them for cleaning. Apparently, this also involves them substituting chipped diamonds for your flawless diamonds. They swapped a chipped diamond for ours and hid the chip under a post. I guess this is how...
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Company wrote 0 public responses to the review from Nov 22, 2017.
Anonymous
Anonymous

so point 1. they have to have a diamond of the same or similar size. point 2. cleanings are done in your sight. point 3. it takes like 1.5 hours to do the work well enough to ...

2.2
#1135712
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Helzberg Diamonds - Cheap product

I originally purchased a gold men’s wedding ring with a rope design. After two months the design which I didn’t realize snapped in fell off somewhere never to be found. Not knowing that when you take a faulty item back they pressure you to buy something else. The replacement ring isn’t worth $25 although I paid $400 for it. I will never buy or recommend anyone to purchase anything from them.
Company wrote 0 private or public responses to the review from Apr 24.
1.0
Details
Discounts and Special Offers
Diversity of Products or Services
#1240176
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I have to say my experience with Helzberg Diamons was the absolute worst i have ever encountered in customer service. I purchased an expensive movado watch from them and had them resize the watch right from the store to fit my wrist. After i left the store i kept the...
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Company wrote 0 public responses to the review from Apr 17.
1.0
#1235382
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Was emailed a black Friday special bought my wife a diamond necklace and get a free flatscren after wife opened at Christmas she wanted a different piece.Called the store asked if we could return the necklace and free gift gift(flatscren tv)they said sure come down to...
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Company wrote 0 private or public responses to the review from Feb 03.
2.8
#1182365
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Contact Helzberg Diamonds

Mailing Address:
Helzberg Diamonds
1825 Swift
North Kansas City, Missouri 64116
USA
Phone:
(800) 435-9237
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Helzberg Diamonds Products and Services

Helzberg Diamonds - "Don't fix something that is not broken"
On March 25, 2017, I sent my men's Movado Eliro watch in for a battery replacement at a Helzberg Diamonds retailer. Approximately 3.5 weeks later, the watch was returned working again, but with a obvious piece of white lint dangling between the crystal and the interior...
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Company wrote 0 private or public responses to the review from Jul 01, 2017.
1.0
I didn't like
  • Watch repair and the poor customer service
#1068530
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