In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to layoffs and she was out of work for a period. I didnt wanna sell her ring, but shes very modest and practical....Read more
I've stopped at Halzberg for over twenty years. I've had a few issues but nothing like this one. Seventeen years after i buy a ring that was a two toned ring yellow gold band, white gold on top of the ring. They replaced a diamond two times and sized and repaired this...Read more
Helzberg Diamonds - Rude seevice
I went into the quakerbridge location a few days ago and a shirt heavy set women that had dark eyeliner in was very rude
I had a negative experience with Helzberg Diamonds on June 8 2018 . I purchase a @MovadoBold watch for $920.After I got home I seen that the watch gold polish was peeling or was chiped One of their reps and Managers attempted to help me and sent me to another location...Read more
Helzberg strongly recommends you bring your diamond rings back to them for cleaning. Apparently, this also involves them substituting chipped diamonds for your flawless diamonds. They swapped a chipped diamond for ours and hid the chip under a post. I guess this is how...Read more
Helzberg Diamonds - Cheap product
I originally purchased a gold men’s wedding ring with a rope design. After two months the design which I didn’t realize snapped in fell off somewhere never to be found. Not knowing that when you take a faulty item back they pressure you to buy something else. The replacement ring isn’t worth $25 although I paid $400 for it. I will never buy or recommend anyone to purchase anything from them.
I have to say my experience with Helzberg Diamons was the absolute worst i have ever encountered in customer service. I purchased an expensive movado watch from them and had them resize the watch right from the store to fit my wrist. After i left the store i kept the...Read more
Was emailed a black Friday special bought my wife a diamond necklace and get a free flatscren after wife opened at Christmas she wanted a different piece.Called the store asked if we could return the necklace and free gift gift(flatscren tv)they said sure come down to...Read more
On March 25, 2017, I sent my men's Movado Eliro watch in for a battery replacement at a Helzberg Diamonds retailer. Approximately 3.5 weeks later, the watch was returned working again, but with a obvious piece of white lint dangling between the crystal and the interior...Read more
June 18th 2017 purchased to be given as a gift to elderly mom on her 74th b-day which was aug. 16th. She had it for about two months and it fell off her wrist one day when it was being worn. She had to call me very upset and tell me it broke. I told her I would take a...Read more
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