Helzberg Diamonds Ring Review
Horrible customer service!!!!!! Called me a liar several times and told me I would have to pay for repairs even though I had a lifetime warrenty care plan.
I purchased an engagement ring for my fiancé at the Triangle Town Center in Raleigh, NC and gave it to her in August of 2014. Since that time we have had nothing but problems with this ring. The first week she lost a small diamond on the side. We brought it back and it...Read more
I didn't like
- Awful repair
- Awful customer service
- Poor quality ring
Ordered a cross online via their website on December 21, 2016. They said within 2 days the item would be at their store in Brandywine. I have the confirmation number: ORDER CONFIRMATION NUMBER: ML_561XXXX I called the store on 12-23 and they advised me they have not...Read more
Wow im so shocked at reading the reviews for Helzberg. My wedding setas well as my husband's wedding band came from there. I have several diamond necklaces, earings, bracelet and rings from Helzberg. Also my husband's onyx and diamond bracelet was purchased from...Read more
Helzberg Diamonds Deal Review
I brought a men's ring from here at the time they had a sale going on. Spend 149.99+ get a free camera. The sale associates where "unaware" of the sale, I didn't get my camera.
I ordered a watch online for my husband for Christmas but when I showed him the picture an hour later he didn't like it. I immediately called Helzberg customer service to cancel the order and they refused to do so. The stated to me that once a order is placed it cannot...Read more
Short Review on December 21, 2016
Missing item. It's on invoice but not in box.
I placed an order on 12/13/2016 from my home location via in Claremore, Oklahoma via the website from my home computer and had a scheduled pickup in the concord store in Wilmington, Delaware where my fiancé and I would be spending Christmas. I went to the store...Read more
I was a Helzberg customer for over 25 years. Their jewelry is not quality jewelry and when you need customer service, calls do not get returned and/or you receive poorly written emails with no resolution. I have always been Helzberg's biggest fan, but I'm done. The...Read more
Attention: CEO: Beryl Raff CFO: Laura Kirsner COO: Joyce Hrinya Regarding Account Number: 480213852429 XX I purchased some jewelry from your company on July 17, 2014, and August 6, 2014.On July 17, 2014, I purchased from Helzberg Diamond at Oglethorpe Mall located at...Read more
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