This company is truly *** to deal with. I purchased a wedding band over the phone back in August 8, 2017 and we are know in September almost October and I still haven't received my purchase order or my money .
I was told by Jacqueline due to the hurricanes no managers was available when I requested to speak to one. Helzberg Diamond corporate office is located in Kansas, no where near Miami where the hurricane actually hit.
I sent a complaint to the Attorney General and the Better Business Bureau. Don't be fooled by Hellzberg stay away take your money where you will be treated like a real consumer.
Product or Service Mentioned: Helzberg Diamonds Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $1173.
Preferred solution: Full refund.