Not resolved

This company is truly *** to deal with. I purchased a wedding band over the phone back in August 8, 2017 and we are know in September almost October and I still haven't received my purchase order or my money .

I was told by Jacqueline due to the hurricanes no managers was available when I requested to speak to one. Helzberg Diamond corporate office is located in Kansas, no where near Miami where the hurricane actually hit.

I sent a complaint to the Attorney General and the Better Business Bureau. Don't be fooled by Hellzberg stay away take your money where you will be treated like a real consumer.

Product or Service Mentioned: Helzberg Diamonds Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $1173.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Sep 19, 2017.
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